Letting with Carvers
Letting a property is a significant responsibility, requiring a clear understanding of legislation, market conditions, and effective risk management. At Carvers, we provide a structured, professional service designed to give landlords confidence and clarity at every stage of the letting process.
We take a disciplined approach to tenant selection, supported by robust referencing and affordability checks, to ensure tenants are suitable, reliable, and capable of meeting their obligations. Our priority is to protect our clients’ assets while maintaining stable, long-term tenancies.
The lettings team is led by James Carver, an experienced landlord and property investor, qualified in Residential Lettings & Property Management. His practical market insight, combined with formal industry qualifications, underpins our professional standards and decision-making.
Supported by a dedicated team, we place strong emphasis on compliance, proactive property management, and clear communication. We actively keep landlords informed of relevant regulatory changes and provide regular in-person landlord events and free educational resources, helping clients stay informed, compliant, and better protected. Our aim is to safeguard landlords’ interests while delivering a consistent, high-quality service throughout the lifecycle of the tenancy.
Fully Managed Service
Our Fully Managed service is designed for landlords who want their investment professionally overseen, without the time commitment and risk exposure that comes with day-to-day involvement. This service provides comprehensive management from tenant onboarding through to ongoing compliance, maintenance, and tenancy administration.
We manage rent collection and deposit handling, provide regular financial reporting, and oversee the transfer of utilities and council tax at the start and end of tenancies. Properties are maintained through trusted local contractors or landlord-preferred suppliers, with full inventories, condition reports, and check-out documentation completed to a professional standard, including deposit resolution where required.
This service is most suitable for the vast majority of landlords — including those with a single property, growing portfolios, limited time, or those seeking assurance that their investment is being managed in line with current legislation and best practice. Optional enhancements such as periodic inspections and rent or legal protection can also be added where appropriate.
Let Only (Tenant Find) Service
Our Let Only service is intended specifically for experienced, full-time landlords who are fully equipped to manage their own properties and remain up to date with legislative and regulatory change.
Under this service, we focus solely on securing a suitable tenant. This includes marketing the property, conducting viewings, assessing applicants, completing referencing and affordability checks, and preparing the tenancy documentation. Once the tenant has moved in, responsibility for ongoing management, compliance, rent collection, and maintenance passes entirely to the landlord.
This option is best suited to professional landlords with the systems, knowledge, and availability to manage risk, legal obligations, and tenant relationships independently.
Simply Switch to Carvers
If your property is currently managed by another agent, changing does not need to be complicated or disruptive. Carvers has extensive experience managing agent-to-agent transfers and will oversee the entire process on your behalf, ensuring continuity for both you and your tenant.
We manage the transition professionally and efficiently, handling documentation, communication, and compliance so that your tenancy continues without interruption. There is no requirement to serve notice on your tenant, and rent collection and management responsibilities are transferred seamlessly.
We believe that effective, proactive management is fundamental to protecting rental income and maintaining asset value. Increasingly, tenants — particularly professional and corporate tenants — actively seek out well-managed properties, valuing reliability, responsiveness, and clear accountability.
How the switching process works:
- You provide notice to terminate your agreement with your existing managing agent (this does not affect your tenant’s tenancy).
- We liaise directly with the outgoing agent to obtain all required documentation and compliance records.
- An initial inspection is carried out, we introduce ourselves to your tenant, and rent payment arrangements are transferred.
- Ongoing management continues under Carvers’ care.
There is no cost to switch, and disruption to your tenant is kept to an absolute minimum.
Landlord FAQs
Rent arrears present a clear financial risk for landlords. At Carvers, this risk is mitigated through thorough tenant referencing and affordability assessments prior to the start of a tenancy. Where arrears do arise, our managed service includes prompt follow-up, clear communication, and action taken in line with current legislation. Where necessary, we will guide landlords through the appropriate next steps and access specialist support.
Regular inspections form an important part of effective property management. Under our Fully Managed service, inspections are carried out periodically throughout the tenancy to assess condition, compliance, and tenant care of the property. Inspection frequency can be tailored where required, with additional inspections available if requested.
All tenancy deposits are protected in a government-approved Tenancy Deposit Protection (TDP) scheme, in line with legal requirements. This ensures the tenant’s funds are safeguarded and provides a structured dispute resolution process if required. We manage deposit registration and prescribed information on behalf of landlords as part of our service.
Yes. Tenant selection is a critical stage in achieving a successful and sustainable tenancy. All applicants undergo comprehensive referencing, including identity checks, right-to-rent verification, credit and affordability assessments, and referencing where appropriate. This allows us to make informed recommendations and reduce risk for landlords.
Landlords are legally responsible for ensuring that all required safety and compliance documentation is in place before a tenancy begins and throughout its duration. This includes a valid Gas Safety Certificate (where applicable), an Energy Performance Certificate (EPC), and a current Electrical Installation Condition Report (EICR).
An EICR is a legal requirement for all rented properties and must be carried out by a suitably qualified electrician at least every five years, or sooner if recommended. Any remedial works identified must be completed within the prescribed timescales, and copies of the report must be provided to tenants and retained for compliance purposes.
At Carvers, we proactively manage compliance, ensuring certificates are obtained, renewed on time, and issued correctly in line with current legislation.
Landlords must ensure that any electrical appliances provided with the property are safe for use. While there is no standalone legal requirement for Portable Appliance Testing (PAT) in all circumstances, maintaining records of appliance safety checks is considered best practice. We can advise on appropriate testing and arrange inspections where required.
An Energy Performance Certificate (EPC) provides an energy efficiency rating for the property and is a legal requirement before a property can be marketed or let. Properties must meet the minimum legal energy efficiency standard to be rented. A valid EPC must be provided to prospective tenants prior to the start of the tenancy.
Unless otherwise agreed within the tenancy agreement, responsibility for utility bills and council tax typically passes to the tenant for the duration of the tenancy. As part of our managed service, we oversee the transfer of responsibility at the start and end of the tenancy to ensure clarity and continuity.
Yes. Landlords are responsible for insuring the structure of the property and are strongly advised to hold appropriate landlord insurance. This typically covers buildings insurance, public liability, and optional additional protections depending on individual circumstances. We can advise on insurance considerations as part of the management process.
Yes. You can change managing agent without affecting your tenant or tenancy. We regularly manage agent-to-agent transfers and handle the process on your behalf, including liaising with the outgoing agent, obtaining documentation, and introducing ourselves to the tenant. There is no cost to switch and minimal disruption.
The Fully Managed service is suitable for the majority of landlords, particularly those who do not manage property full time or who want reassurance that compliance, maintenance, and legislation are being professionally overseen.
Our Let Only service is intended for experienced, full-time landlords who have the systems, knowledge, and availability to manage properties independently and remain up to date with regulatory change.
We are happy to discuss your circumstances and advise on the most appropriate service level.
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Contact Us
We’re always happy to chat through your options. Call our lettings team at 01325 341455 for a friendly, no-obligation conversation.
Find out how much your home is worth
Curious about the value of your property? At Carvers we offer a free and no-obligation property valuation. Our experienced valuers will assess your property’s market value based on factors such as its location, size, condition, and recent sales in the area.